Hospitality Workflow Coordinator

Responsibilities

• Coordinate workflow within the team, prioritizing jobs and delegating duties to associates to ensure deadlines are met.
• Oversee office services including reprographics, mail, hospitality, facilities, and audio/visual support.
• Conduct quality assurance processes to maintain efficient workflow and ensure client satisfaction.
• Monitor incoming requests via email, phone, and in-person to select the best resources for successful completion.
• Train new employees on standard operating procedures and company policies.
• Manage administrative tasks such as reporting, expense processing, and maintaining logs.
• Assist with physical tasks including setting up conference rooms and loading copiers with paper and toner.

Requirements

• High school diploma or equivalent.
• Minimum of 3 years of experience in office services, preferably in a legal, banking, or large corporate environment.
• Intermediate proficiency in Microsoft Office and general computer skills.
• Proven ability to direct workflow and manage multiple simultaneous deadlines.
• Strong professional communication skills, both verbal and written.
• Ability to lift up to 50 lbs on a regular basis.
• Demonstrated ability to handle sensitive and confidential information with discretion.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary supplemental insurance.
• Parental leave and adoption assistance.
• Tuition assistance and employer/partner discounts.

About the Company

RR Donnelley (RRD) provides marketing, packaging, print, and business services to the world’s most respected brands. Using proprietary technology and advanced data analytics, RRD delivers sustainable solutions that help global organizations reduce complexity and drive audience connections across the entire customer journey.