Hospital Receptionist

Responsibilities

• Serve as the first point of contact for patients, visitors, staff, and medical specialists
• Provide excellent customer service while managing the main reception area
• Assist with patient enquiries and meet and greet visitors
• Maintain and update patient files and manage back-of-office administration processes
• Coordinate with doctors and hospital staff to ensure smooth operations
• Complete various administrative activities to support the department as required

Requirements

• Previous demonstrated experience in a similar administration role
• Excellent communication and interpersonal skills
• Strong computer literacy and technical skills
• Demonstrated ability to prioritise tasks and meet timelines in a fast-paced environment
• Ability to maintain professionalism and flexibility in a changing environment

Preferred Qualifications

• Previous experience working within a healthcare setting

Benefits

• Salary packaging opportunities of up to $15,900 pre-tax annually due to Not-for-Profit status
• Access to one of Australia's largest educational scholarship programs
• Reduced cost of health services for you and your family at Epworth

About the Company

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care, and rehabilitation. We are committed to fostering a diverse and inclusive workplace where every patient matters.