Home Services Manager

About the Company

Hassle Free Home Services was born out of a realization that homeownership came with its share of surprises – a never-ending to-do list, constant maintenance, and unexpected upgrades. Since 2003, we've assisted hundreds of homeowners with a simple motto: “one call solves it all.”

Responsibilities

• Lead on-site onboarding visits in members' homes
• Manage 70-80 member relationships with care and attention to detail
• Win project business on behalf of members (e.g. driveway reseals, HVAC systems, windows)
• Build and maintain positive vendor relationships for sub-contracted services
• Proactively communicate with members regarding repairs, projects and scheduling
• Hold technicians accountable to repair lists set by members
• Solve member issues and challenges in a timely and member-centric manner

Requirements

• Hands-on experience in home maintenance, repair, or general contracting
• Strong working knowledge of home maintenance practices and trends
• Account management and/or sales experience
• Proficiency with technology including Google Apps, Excel, and proprietary software
• Self-starter mentality with a willingness to scale a growing company

Benefits

• Salary up to $75,000/year
• Health, vision, and dental insurance
• Paid Time Off (PTO)