Posted 7 hours ago
Help Desk IT
Everience
Requirements
ServiceNow, Microsoft 365, Cisco, 8x8, Windows, MacOS, English B2
Skills
ServiceNowMicrosoft 365Cisco
About the role
Responsibilities
- Provide first-level technical support for workstations
- Manage and resolve tickets via a dedicated system
- Assist with hardware and software issues
- Support collaboration and videoconferencing tools
- Interact directly with corporate users
Requirements
- Experience with ServiceNow ticketing system
- Proficiency with Microsoft 365 suite
- Knowledge of Cisco network infrastructure and videoconferencing
- Experience with 8x8 VoIP systems
- Proficiency in Windows and MacOS operating systems
- English language proficiency (minimum B2 level)
- Strong problem-solving and teamwork skills
About the Company
Everience is an international consulting group offering AI-powered digital services. With 4,000 employees across Europe, Africa, Asia, and America, the group focuses on the symbiotic relationship between humans and artificial intelligence in the workplace.
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Everience · Padua
