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Posted 5 hours ago
Help Desk Consultant
Spinnaker SoftwareHelp Desk Consultant
Requirements
Hardware and software troubleshooting basics, Excellent written and verbal communication, IT graduate or A+ and N+ certification preferred, Ability to work shifts
Skills
Troubleshootinghardwaresoftware
About the role
Responsibilities
- Assist end-users in logging calls
- Troubleshoot hardware and software issues
- Escalate calls to relevant departments
- Support retail industry clients during shift hours
Requirements
- Basic knowledge of hardware and software troubleshooting
- Excellent written and verbal communication skills
- Punctual, reliable, and a team player
- Ability to perform under pressure
- IT degree or A+ and N+ certification preferred (candidates with experience will also be considered)
About the Company
Spinnaker Software provides specialized support and software solutions for the retail industry.
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Spinnaker Software · Cape Town