Hearing Ambassador

Responsibilities

• Assist licensed dispensers in meeting goals and fulfilling daily duties
• Engage customers and educate individuals about hearing wellness
• Complete 30-50 outbound calls daily to prospective and existing customers
• Secure a minimum of 4 immediate or scheduled full hearing tests daily
• Promote and sell non-hearing aid products to members without hearing loss
• Use handheld screeners to intercept and qualify leads
• Support community outreach and marketing events at Sam's Club and other venues
• Spend the majority of time walking the club floor to intercept potential members

Requirements

• High school diploma or equivalent
• Strong customer service, sales, or retail experience
• Experience with PC hardware, software, and general internet knowledge
• Excellent oral and written communication skills
• Experience with patient or customer appointment scheduling
• Proficiency with basic computer systems and scheduling software
• Bilingual in Spanish is strongly preferred

About the Company

NationsBenefits is a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, and reduce costs for millions of members.