
Posted 16 hours ago
Hearing Ambassador
NationsBenefits
Requirements
High school diploma or equivalent, Customer service, sales, or retail experience, PC hardware and software proficiency, Appointment scheduling experience, Basic computer systems and scheduling software proficiency
Skills
customer serviceSales
About the role
Responsibilities
- Engage with members to educate them on hearing wellness and promote Hearing Aid Center products and services
- Perform 30-50 outbound calls daily to prospective and existing customers to drive engagement
- Secure a minimum of 4 scheduled hearing tests daily for the onsite hearing aid specialist or audiologist
- Promote and sell non-hearing aid products to members who do not have hearing loss
- Utilize handheld screening tools to intercept and qualify leads within the club environment
- Assist with community outreach and marketing events to promote the Hearing Aid Center
- Manage appointment scheduling and follow up with past members or medical referrals
Requirements
- High school diploma or equivalent
- Proven experience in customer service, sales, or retail environments
- Proficiency with PC hardware, software, and general internet usage
- Previous experience with patient or customer appointment scheduling
- Strong oral and written communication, organizational, and problem-solving skills
- Ability to work in a fast-paced environment, primarily walking and interacting within a club setting
About the Company
NationsBenefits is a fast-growing Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to deliver innovative healthcare solutions that improve member outcomes and reduce costs. Our mission is to transform the healthcare industry by addressing the social determinants of health through proprietary technology and premier service delivery.
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NationsBenefits · Odessa
