Hearing Ambassador

Responsibilities

• Engage with members to educate them on hearing wellness and promote Hearing Aid Center products and services
• Perform 30-50 outbound calls daily to prospective and existing customers to drive engagement
• Secure a minimum of 4 scheduled hearing tests daily for the onsite hearing aid specialist or audiologist
• Utilize handheld screening tools to intercept and qualify leads within the club environment
• Promote non-hearing aid products to members to drive incremental sales growth
• Assist with community outreach and marketing events to increase brand awareness
• Manage appointment scheduling and follow up with past members or medical referrals

Requirements

• High school diploma or equivalent
• Proven experience in customer service, sales, or retail environments
• Experience with appointment scheduling and managing customer calendars
• Proficiency with PC hardware, software, and general internet usage
• Strong oral and written communication skills with excellent presentation abilities
• Ability to work in a fast-paced environment, spending significant time walking and engaging with the public

About the Company

NationsBenefits is a fast-growing Healthcare Fintech provider specializing in supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to deliver innovative healthcare solutions that improve member outcomes and address the social determinants of health. Our mission is to transform the healthcare industry through proprietary technology and premier service delivery.