Healthcare Technical Consultant

Responsibilities

• Install, implement, service, and troubleshoot complex healthcare IT networks and patient monitoring equipment
• Provide technical recommendations to suit customer environments and support the transition to customer-focused solutions
• Collaborate with regional work teams, including clinical, sales, and service partners, to coordinate project resources
• Perform administrative duties including service work orders, expense reports, preventative maintenance, and installation documentation
• Diagnose and resolve electronic, networking, and mechanical problems within clinical and non-clinical environments
• Travel approximately 70% across the Northern Florida area, including daily driving and occasional overnight stays

Requirements

• 2+ years of professional experience in IT technologies or the electronics industry
• Cisco Certified Network Associate (CCNA) certification (or ability to obtain within 6 months of employment)
• Bachelor's degree in Computer Science, Electronics, Biomedical engineering, or a related discipline
• Ability to work flexible hours, including overtime, weekends, and on-call rotations
• Ability to travel extensively within the North Florida territory

Preferred Qualifications

• Experience in a field or hospital-based service environment
• Hands-on experience with patient monitoring, telemetry units, ventilators, and defibrillators

Benefits

• Competitive hourly pay with overtime eligibility
• Field service incentive bonus plans and on-call pay
• Company fleet/car provided
• Comprehensive benefits including PTO, 401k with up to 7% match, and HSA with company contribution
• Stock purchase plan and education reimbursement

About the Company

Philips is a global health technology company dedicated to improving lives through meaningful innovation. For over 130 years, we have focused on advancing technology in areas such as Precision Diagnosis, Image Guided Therapy, and Connected Care to support healthcare practitioners and patients worldwide.