Healthcare Collections Specialist

Responsibilities

• Receive, unbox, and categorize incoming mail according to established guidelines
• Properly dispose of protected health information (PHI) in designated HIPAA-compliant bins
• Perform accurate and fast data entry for tracking and logging mail
• Maintain a clean, organized workspace and ensure all tasks are completed daily
• Adhere strictly to compliance regulations, security policies, and data privacy standards
• Manage multiple tasks simultaneously in a high-volume, fast-paced environment

Requirements

• High school diploma or equivalent
• Strong attention to detail and ability to examine mail meticulously
• Proficiency in data entry and organizational tasks
• Ability to lift equipment or packages up to 50 pounds
• Possession of a valid driver's license
• Ability to pass a pre-employment background investigation and medical screenings

Preferred Qualifications

• Previous experience in call center management
• Experience working with dialer systems and related terminology

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K retirement plan
• Paid Time Off (PTO)

About the Company

Firstsource provides business process management services, helping clients optimize their operations through specialized expertise and technology-driven solutions.