Health Information Specialist I

Responsibilities

• Process release of information and medical record requests in a timely manner
• Maintain confidentiality and security of patient health information per HIPAA regulations
• Prepare new patient charts and gather documents from paper and electronic health records
• Create digital images of paperwork for storage in electronic medical records
• Respond to requests for patient records and transmit them appropriately
• Answer inbound and outbound calls and assist with patient walk-ins
• Handle administrative duties such as faxes, mail, and data entry
• Meet productivity expectations and adhere to company and facility policies

Requirements

• High school diploma or GED
• Basic computer proficiency and strong data entry skills
• Comfortable using phones, fax machines, printers, and general office equipment
• Professional verbal and written communication skills in English
• Ability to commute between locations as needed
• Able to work overtime during peak seasons
• Detail-oriented with ability to organize and manage multiple tasks

Preferred Qualifications

• Knowledge of HIPAA and medical terminology
• Familiarity with EHR and billing systems
• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience

Benefits

• Comprehensive onsite and virtual training with assigned mentor
• Company equipment provided (computer, monitor, virtual phone, etc.)
• Full benefits including PTO, health, vision, and dental insurance
• 401k savings plan and tuition assistance

About the Company

Datavant is the data collaboration platform trusted for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies to make health data secure, accessible, and actionable.