Health Information Specialist I

Responsibilities

• Process release of information (ROI) and medical record requests in compliance with HIPAA, company policy, and facility procedures
• Maintain confidentiality, security, and accurate assembly of patient health records
• Prepare new patient charts by gathering documents from paper sources and electronic health records
• Create digital images of paperwork for storage in the electronic medical record
• Respond to internal and external requests for patient records, retrieving and transmitting them appropriately
• Answer inbound and outbound calls and assist with patient walk-ins
• Perform administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations and inform manager of site difficulties or volume fluctuations

Requirements

• High School Diploma or GED
• Basic computer proficiency and strong data entry skills
• Professional verbal and written communication skills in English
• Ability to commute between locations and work overtime during peak seasons
• Detail-oriented with commitment to quality and regulatory compliance
• Ability to organize and manage multiple tasks in a fast-paced environment

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

About the Company

Datavant is the data collaboration platform trusted for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies. The company is focused on making health data secure, accessible, and actionable.