Health Information Specialist I

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
• Maintain confidentiality and security with all privileged information
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record
• Ensure medical records are assembled in standard order and are accurate and complete
• Create digital images of paperwork to be stored in the electronic medical record
• Respond to requests for patient records, both within the facility and by external sources, retrieving and transmitting them appropriately
• Answer inbound and outbound calls regarding medical records status
• Assist with patient walk-ins and administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations as outlined for the specific site

Requirements

• High School Diploma or GED
• Must be at least 18 years old
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment
• Professional verbal and written communication skills in the English language

Preferred Qualifications

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Benefits

• PTO, Health, Vision, and Dental Insurance
• 401k Savings Plan with matching contributions
• Tuition Reimbursement

About the Company

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem.