Health Information Specialist I

Responsibilities

• Receive and process requests for patient health information in accordance with policies and procedures
• Maintain confidentiality, security, and HIPAA compliance for all privileged information
• Manage patient health records and ensure they are accurate, complete, and assembled in standard order
• Prepare new patient charts by gathering documents from paper sources and electronic health records
• Create digital images of paperwork for storage in electronic medical records
• Respond to internal and external requests for patient records and transmit them appropriately
• Answer inbound and outbound calls and assist with patient walk-ins
• Handle administrative duties such as faxes, mail, and data entry
• Meet productivity expectations and inform manager of site difficulties or volume fluctuations

Requirements

• High School Diploma or GED
• Basic computer proficiency and strong data entry skills
• Professional verbal and written communication skills in English
• Ability to commute between locations and work overtime during peak seasons
• Detail-oriented with focus on accurate and compliant medical records
• Ability to organize and manage multiple tasks with minimum supervision
• Comfortable utilizing phones, fax machines, printers, and general office equipment

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

Benefits

• PTO, Health, Vision, and Dental Insurance
• 401k Savings Plan
• Tuition assistance

About the Company

Datavant is a data collaboration platform for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies. The company is focused on making health data secure, accessible, and actionable.