Health Information Specialist

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies
• Maintain confidentiality and security with all privileged information
• Prepare new patient charts, gathering documents from paper sources and electronic health records
• Ensure medical records are accurate, complete, and assembled in standard order
• Create digital images of paperwork to be stored in the electronic medical record
• Respond to requests for patient records and transmit them appropriately
• Answer inbound and outbound calls, and assist with patient walk-ins
• Assist with administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations as outlined for the site

Requirements

• High School Diploma or GED
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency and comfort using phones, fax machines, printers, and general office equipment
• Professional verbal and written communication skills in English
• Detail and quality oriented regarding accurate and compliant medical records
• Strong data entry skills
• Ability to organize and manage multiple tasks with minimum supervision
• Able to respond to requests in a fast-paced environment

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

Benefits

• PTO, Health, Vision, and Dental Insurance
• 401k Savings Plan
• Tuition Assistance

About the Company

Datavant is the data collaboration platform trusted for healthcare. The company provides critical data solutions for providers, health plans, researchers, and life sciences companies, working to make health data secure, accessible, and actionable.