Health Information Specialist

Responsibilities

• Process release of information (ROI) and medical record requests accurately and efficiently
• Ensure all releases comply with request, authorization, company policy, and HIPAA regulations
• Maintain confidentiality and security of patient health information
• Prepare new patient charts and gather documents from paper sources and/or electronic health records
• Create digital images of paperwork for storage in the electronic medical record
• Respond to internal and external requests for patient records, retrieving and transmitting them appropriately
• Answer inbound and outbound calls regarding medical records status
• Assist with administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations as outlined for the specific site

Requirements

• High School Diploma or GED
• Must be at least 18 years old
• Ability to commute between locations as needed
• Willingness to work overtime during peak seasons
• Basic computer proficiency
• Comfortable using phones, fax machines, printers, and general office equipment
• Professional verbal and written communication skills in English

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

Benefits

• Health, vision, and dental insurance
• Paid time off (PTO)
• 401k savings plan with matching contributions
• Tuition reimbursement

About the Company

Datavant is the data collaboration platform trusted for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies. The company is on a mission to make the world’s health data secure, accessible, and actionable.