Health Information Specialist

Responsibilities

• Receive and process requests for patient health information in accordance with company and facility policies
• Maintain confidentiality and security of privileged information and ensure HIPAA compliance
• Prepare new patient charts and gather documents from paper sources and electronic health records
• Create digital images of paperwork for storage in electronic medical records
• Respond to requests for patient records and transmit them appropriately
• Answer inbound and outbound calls from patients, insurance companies, and attorneys
• Assist with administrative duties such as handling faxes, opening mail, and data entry
• Meet productivity expectations and inform manager of site difficulties or volume fluctuations

Requirements

• High school diploma or GED
• Basic computer proficiency and strong data entry skills
• Professional verbal and written communication skills in English
• Ability to commute between locations and work overtime during peak seasons
• Detail-oriented with focus on accurate and compliant medical records
• Ability to organize and manage multiple tasks with minimum supervision

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

Benefits

• Full benefits including PTO, health, vision, and dental insurance
• 401k savings plan and tuition assistance

About the Company

Datavant is the data collaboration platform trusted for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies.