Health Information Specialist

Responsibilities

• Receive and process requests for patient health information per company and facility policies
• Maintain confidentiality, security, and HIPAA compliance for all privileged information
• Prepare new patient charts by gathering documents from paper and electronic health record sources
• Create digital images of paperwork for storage in the electronic medical record
• Respond to internal and external requests for patient records, retrieving and transmitting them appropriately
• Answer inbound and outbound calls and assist with patient walk-ins
• Handle administrative duties such as faxes, mail, and data entry
• Meet productivity expectations and report site difficulties or volume fluctuations to management

Requirements

• High School Diploma or GED
• Basic computer proficiency and strong data entry skills
• Professional verbal and written communication skills in English
• Ability to organize and manage multiple tasks with minimal supervision
• Comfortable working in a high-volume production environment
• Able to commute between locations and work overtime during peak seasons as required

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers

Benefits

• PTO, health, vision, and dental insurance
• 401k savings plan
• Tuition assistance

About the Company

Datavant is a data collaboration platform for healthcare, providing critical data solutions for providers, health plans, researchers, and life sciences companies.