Health Information Specialist

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures
• Maintain confidentiality and security with all privileged information
• Manage patient health records and ensure compliance with HIPAA standards
• Prepare new patient charts, gathering documents from paper sources and electronic health records
• Ensure medical records are assembled in standard order and are accurate and complete
• Create digital images of paperwork to be stored in the electronic medical record
• Respond to requests for patient records, retrieving and transmitting them appropriately
• Answer inbound and outbound calls and assist with patient walk-ins
• Handle administrative duties such as faxes, mail, and data entry
• Meet productivity expectations and assist with additional duties as assigned

Requirements

• High school diploma or GED
• At least 18 years old
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machines, printers, and other general office equipment
• Professional verbal and written communication skills in the English language

Preferred Qualifications

• Experience in a healthcare environment
• Previous production or metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

About the Company

Datavant is the data collaboration platform trusted for healthcare. The company provides critical data solutions for providers, health plans, researchers, and life sciences companies, working to make health data secure, accessible, and actionable.