Health Data User Researcher

Responsibilities

• Facilitate discovery workshops with stakeholders to understand data product needs
• Translate design concepts into user flows, user stories, wireframes, mockups, and prototypes
• Engage in visioning sessions while researching, sketching, and prototyping data products
• Make strategic design decisions informed by data engineering and public health architecture
• Identify design problems and devise cost-effective solutions
• Apply user-centered design approaches to rapidly test and iterate designs
• Collaborate with internal and external stakeholders to champion innovative ideas

Requirements

• Master's degree in public health, data science, health informatics, computer science, or a related field
• Three or more years of UX design experience
• Expertise in UX and diagramming software for wireframing and prototyping
• Solid grasp of user-centered design (UCD), user research, and user testing
• Experience with A/B testing, rapid prototyping, and heuristic analysis
• Ability to communicate design processes and solutions effectively

Preferred Qualifications

• Experience designing complex solutions for data products and services
• Strong understanding of usability and accessibility concerns
• Ability to synthesize abstract ideas into concrete designs

About the Company

The Bureau of Data Technology and Strategy (DTS) is home to data strategy, data communication, data governance, data product management, data engineering, and data science capabilities within the NYC Department of Health and Mental Hygiene.