Health Counsellor

Responsibilities

• Contacting potential or existing customers to inform them about products
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales
• Entering and updating customer information in the database
• Taking and processing orders in an accurate manner
• Sourcing prospect customer data from online and offline sources
• Handling grievances to preserve the company's reputation
• Keeping records of calls and sales using CRM tools

Requirements

• Proven experience as an Inside Sales Executive or in a sales/customer service role
• Proven track record of successfully meeting sales quotas
• Good knowledge of relevant programs and telephone systems
• Ability to learn about products and explain them to prospects
• Excellent knowledge of English (compulsory); Hindi and regional languages preferred
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints