Head Waiter/Head Waitress

Responsibilities

• Lead and supervise the service team during pre-opening setup and daily operations
• Assist in developing service standards, SOPs, and training materials
• Oversee table allocations, guest flow, and overall dining room readiness
• Support onboarding and training of new FOH team members
• Handle guest inquiries, special requests, and service recovery with professionalism

Requirements

• Currently based in the UAE
• Minimum 2–3 years of experience in a supervisory or senior service role
• Previous pre-opening experience is an advantage
• Strong leadership, communication, and team-management skills
• Ability to work under pressure and maintain high service standards
• Passion for hospitality and guest engagement

Benefits

• Competitive salary and service charge
• Career development and internal promotion opportunities
• Fun, inclusive, and multicultural work environment
• Staff meals and uniforms provided
• Employee discounts on F&B and entertainment activities

About the Company

Topgolf Abu Dhabi is part of the global Topgolf Entertainment Group, known for redefining social entertainment through interactive golf, premium dining, and vibrant guest experiences. Our venue brings people together through play, music, food, and unforgettable moments.