Head of Strategic Customer

Responsibilities

• Lead a team of Key Account Managers and report directly to the CSO
• Drive revenue, volume, and profitability while ensuring performance for existing and new customers
• Shape the sales strategy, including sales budget management and participation in complex projects
• Identify and develop new business opportunities in Automotive and Non-Automotive markets in collaboration with Business Development
• Manage the entire RFQ and quotation process, including business case evaluation, pricing, and customer negotiations
• Develop and implement pricing strategies aligned with EBIT targets and finalize framework and customer agreements

Requirements

• Degree in Business Engineering, Business Administration, Mechanical Engineering, or a comparable technical/commercial qualification
• Multi-year experience in strategic sales, Key Account Management, or Business Development within a B2B industrial environment
• Proven track record in revenue responsibility and building/developing customer relationships
• Strong commercial competence in pricing, contract negotiations, and profitability management
• Deep market understanding with knowledge of relevant customers, applications, and industry players
• Leadership experience within international organizational structures
• Fluent proficiency in both German and English

Benefits

• Opportunities for professional and personal development
• Internal training and further education programs
• Occupational health management

About the Company

Diehl Metall is part of the Diehl Group, a global technology company dedicated to providing innovative solutions across various industrial sectors. We offer a dynamic work environment where employees can make a real impact.