Head of Product, Trust (Risk/Identity)

Responsibilities

• Set the Square-wide strategy for building and maintaining seller trust across multiple time horizons
• Unify the Risk and Identity organizations into a cohesive force
• Lead product organization across Identity Verification, Risk Management, Disputes, Fraud Prevention, Compliance, and Internal Tooling
• Drive accountability for Risk Loss Rate, Seller Trust metrics, and ecosystem health
• Engage with external partners including regulatory bodies and identity verification providers
• Validate product strategies through qualitative research, quantitative experimentation, and regulatory analysis

Requirements

• 8+ years of product management experience
• Experience leading Product teams across multiple product areas
• Track record of successful platform/infrastructure product development
• Experience with trust & safety, risk, identity, or compliance products
• Experience with payments or fintech products
• Background in fraud prevention, identity verification, or KYC/AML
• Familiarity with ML/AI-powered risk and fraud detection systems
• Knowledge of global regulatory frameworks (FATF, AMLD, GDPR, CFPB)

About the Company

Block is one company built from many blocks, all united by the same purpose of economic empowerment. Our brands include Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.