Head of Operations - Facilities Management

Responsibilities

• Oversee day-to-day operations of large-scale labour accommodation facilities
• Ensure uninterrupted delivery of integrated FM services including Catering, Laundry, Housekeeping, Maintenance, Logistics, Security, Helpdesk, and QHSE
• Monitor KPIs, operational performance, and service delivery standards
• Prepare operational reports and manage departmental budgets
• Drive operational improvements and cost optimization initiatives
• Handle crisis management, emergency response, and operational escalations
• Ensure compliance with UAE labour accommodation regulations and QHSE standards
• Lead large multicultural operational teams across multiple sites

Requirements

• 10+ years of experience in Facilities Management, Camp Management, or Labour Accommodation Operations
• Proven experience managing large-scale workforce accommodation facilities
• Strong background in UAE FM operations and integrated services management
• Bachelor’s Degree in Facilities Management, Engineering, Hospitality, or Business Administration

Preferred Qualifications

• Strong leadership capabilities in large-scale operations
• Excellent communication and stakeholder management skills
• Highly organized with strong problem-solving ability
• Experience handling high-occupancy accommodation facilities

Benefits

• Monthly salary of AED 25,000 – AED 30,000

About the Company

The Greater Change is a leading UAE-based integrated facilities management organization expanding its operations across large-scale workforce accommodation and community management projects. The company focuses on operational excellence, safety compliance, resident wellbeing, and service efficiency across a rapidly growing portfolio.