Head of HR

Responsibilities

• Shape and implement HR strategies, standards, and processes tailored to the operational needs and regulatory requirements of the Live Casino location.
• Lead, mentor, and support the on-site HR team across onboarding, payroll input, performance processes, and employee relations.
• Partner with the Talent Acquisition team to develop workforce strategies, including forecasting and capacity planning for peak demand.
• Drive initiatives to improve employee retention, engagement, and job satisfaction.
• Oversee leadership development and succession planning for key roles in Live Operations.
• Manage HR budgeting, including headcount planning and HR technology investment needs.
• Ensure the work environment meets health and safety standards in collaboration with H&S teams.
• Serve as a strategic advisor to the management team on workforce trends and people risks.
• Localize and implement global HR policies to meet local labor legislation and working conditions.

Requirements

• Bachelor’s or Master’s degree in HR, Business Administration, or Law.
• Minimum of 10 years of experience in Human Resources.
• At least 5 years of experience in an HR Leadership role.
• Proven background working in regulated, high-volume environments.
• Proficiency with HRIS, auditing tools, and documentation systems.
• Fluent English communication skills.

Preferred Qualifications

• HR certification such as SHRM, CIPD, or equivalent.
• Experience in HR operational integration during mergers, new studio builds, or market expansions.
• Experience within the iGaming industry.

Benefits

• Competitive salary.
• Private health insurance from day one.
• International work environment.
• Opportunities for advancement within the organization.
• Access to the ARRISE Learning Hub for personalized career development.

About the Company

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. We play a key role in the success of global brands like Pragmatic Play, helping to deliver exceptional gaming experiences to millions of players worldwide. With a global team of over 10,000 professionals, we are shaping the future of iGaming through ambition, collaboration, and a shared commitment to growth.