Head of Governance & Oversight, Corporate Client Servicing

Responsibilities

• Lead governance and oversight activity across Corporate Client Servicing to ensure alignment with business priorities, risk appetite, and regulatory expectations.
• Oversee governance routines, policy adherence, change readiness, access governance, attestations, and QA outcomes.
• Identify and escalate emerging risks and thematic issues, driving timely remediation through to completion.
• Provide effective challenge and support informed decision-making through robust reporting and escalation processes.
• Use risk and quality data to identify trends, inform priorities, and strengthen control effectiveness and customer outcomes.
• Prepare high-quality updates for senior governance forums, highlighting key risks, actions, and dependencies.
• Collaborate with control owners to execute Risk Control Self Assessments (RCSA) to measure control effectiveness.

Requirements

• Strong risk and control judgement with the ability to assess effectiveness and drive sustainable remediation.
• Exceptional stakeholder management and influencing skills, with the credibility to challenge constructively at senior levels.
• Ability to interpret risk events, KRIs, QA outcomes, and audit findings to translate them into clear priorities.
• Strong communication skills, capable of delivering concise and impactful updates for senior audiences.
• Excellent organizational skills to manage competing priorities across multiple workstreams.
• Sound judgement, resilience, and the confidence to operate in a high-visibility leadership role.

Preferred Qualifications

• Strong understanding of Corporate Banking products and client segments.
• Experience using data and management information to support executive decision-making and drive improvements.
• Deep knowledge of risk and control frameworks, issue management, and governance routines.

About the Company

Barclays is a leading international financial institution. Our culture is built on our core values of Respect, Integrity, Service, Excellence, and Stewardship. We empower our people to challenge the status quo and drive meaningful change in a collaborative and professional environment.