Head of ERP Implementations

About the Company

Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups. We are building an AI-native ERP that automates manual data entry, helping accounting teams achieve more in less time. We operate with urgency and ownership in a high-speed, high-trust environment.

Responsibilities

• Build and scale the Customer Experience function from the ground up
• Recruit and lead a team of 15+ CX Leads and Customer Support specialists
• Collaborate with founders, product, and engineering to shape the product roadmap
• Establish and evolve implementation methodologies, processes, and operational standards
• Own end-to-end ERP implementations and long-term customer relationships
• Deliver best-in-class onboarding and go-live execution

Requirements

• 8+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory
• 2+ years of experience managing teams of at least 5 people at a senior or leadership level
• Deep understanding of ERP systems, finance workflows, and implementation best practices
• Strong preference for an accounting or audit background (CPA or Big 4 experience is a major plus)
• High agency and ability to thrive in fast-moving, early-stage environments

Benefits

• Significant equity ownership package
• Base salary: $200,000 - $315,000
• 15 PTO days + 12 public holidays
• Full medical, dental & vision insurance
• Commuter benefits
• 401k benefits