Head of Community

About the Company

UGLYCASH is a mission-driven financial platform aiming to provide global financial inclusion and stable currency access. We differentiate ourselves through authenticity, honesty, and human connection, challenging traditional financial institutions to serve the people.

Responsibilities

• Manage and grow cross-platform online communities including X, Reddit, WhatsApp, and Discord
• Create, curate, and produce community content such as live streams, online resources, and social posts
• Scale community support and moderation infrastructure using CRM and support ticketing systems
• Coordinate and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Requirements

• Located in the United States and willing to relocate to San Francisco
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer success systems
• Operational experience in a crypto startup or project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity and understanding of the crypto ecosystem
• Exceptional communication and public speaking skills
• Strong operational, project management, and organizational skills

Benefits

• Competitive compensation including cash and potential token grants
• Comprehensive medical, dental, and vision insurance
• Flexibility to work remotely for 2 months a year
• 3 weeks of vacation plus sick days and company holidays
• Paid parental and bereavement leave