Head of Commercial Excellence

About the Company

Rapsodo is a global leader in sports technology and data analytics, providing athletes and coaches with professional-grade tools to measure and improve performance. The company partners with major organizations like the PGA of America, MLB teams, and numerous NCAA athletic departments.

Responsibilities

• Serve as a strategic business partner to the General Manager and North America Leadership Team
• Lead Quarterly and Monthly Business Reviews (QBRs/MBRs) and commercial performance reviews
• Build and implement the commercial operating system, including KPIs, dashboards, and governance mechanisms
• Lead commercial forecasting, demand planning, and annual business planning
• Partner with Supply Chain and Operations to align demand forecasts with inventory and product launches
• Evaluate channel performance across DTC, Amazon, Retail, Distribution, and B2B
• Lead commercial operations and enablement, ensuring CRM and forecasting systems support business objectives

Requirements

• Bachelor's degree in Business, Finance, Economics, Engineering, Analytics, or a related discipline
• 10+ years of progressive experience in Commercial Excellence, Business Operations, or Commercial Strategy
• Proven ability to build financial models and scenario analyses independently
• Experience leading cross-functional initiatives across Sales, Marketing, Finance, and Supply Chain
• Experience aligning demand forecasts with inventory planning in a consumer products or hardware environment
• Experience analyzing performance across multiple channels (DTC, Retail, Amazon, or B2B)
• Experience leading and developing high-performing teams

Preferred Qualifications

• MBA or other advanced business degree
• Experience in consumer technology, hardware, SaaS, or high-growth ecommerce
• Experience leveraging CRM, ERP, and analytical tools to improve business performance
• Experience using AI and automation to improve business insights and forecasting