Hardware Technician

Responsibilities

• Set up, configure, and maintain VR/AR headsets and teleoperation equipment
• Install, image, and configure laptops and workstations for the Pilot team
• Troubleshoot hardware, network connectivity, performance, and calibration issues
• Perform routine maintenance and calibration on teleoperation systems
• Configure and manage network infrastructure, including switches, access points, and routers
• Diagnose and resolve network issues such as packet loss and bandwidth degradation
• Create and maintain documentation, setup guides, and troubleshooting procedures

Requirements

• 2+ years of experience in hardware support, IT technician, or a similar technical role
• Hands-on experience with VR/AR headset setup and maintenance
• Strong troubleshooting skills for hardware, connectivity, and system configuration
• Experience with laptop/PC imaging, configuration, and deployment
• Familiarity with basic electronics, cable management, and equipment calibration
• Basic networking knowledge (Wi-Fi configuration, IP addressing, router provisioning)
• Ability to lift equipment up to 30 lbs and work in a lab environment
• Excellent documentation and communication skills

Preferred Qualifications

• Experience in robotics, manufacturing, or automation environments
• Familiarity with ROS (Robot Operating System) or robotics platforms
• Background in motion capture or VR/AR gaming systems
• Basic scripting skills in Python or Bash
• Associate degree or certification in electronics, IT, or a related field

About the Company

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. Our goal is to ship humanoid robots with human-level intelligence engineered to perform a variety of tasks in the home and commercial markets.