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Posted 17 hours ago

Guest Services Associate

PTAMIGuest Services Associate
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Requirements

Ability to provide premium service in person and via telephone, Strong problem-solving skills to provide guest solutions, Commitment to efficient and courteous request handling

About the role

Responsibilities

  • Provide guests with a premium level of service in person and over the telephone
  • Ensure all requests are handled courteously, promptly, and efficiently in accordance with company policies
  • Ensure consistent and timely follow-up on guest requests
  • Provide guests with answers, alternatives, and solutions to issues presented
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Guest Services Associate

PTAMI · Jakarta

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