Guest Services Agent

Responsibilities

• Greet and welcome clients in a professional manner
• Assign rooms and issue keys or access cards
• Maintain accurate occupancy and client records
• Book, confirm, and modify reservations
• Complete weekly billing and send charge sheets to clients
• Orientate clients to camp rules, policies, and emergency procedures
• Enter and update data in Microsoft Excel and Outlook
• Assist in preparing reports and reviewing safety documents
• Ensure compliance with health, safety, and quality standards

Requirements

• Minimum one year of Guest Service Agent experience in a hotel or similar environment
• Computer literacy with experience in Microsoft Word and Excel
• Fluent in English with excellent communication skills
• Ability to work a rotational schedule (3 weeks on / 1 week off)
• Strong organizational and problem-solving skills

Preferred Qualifications

• Extensive experience with Camp Manager software or equivalent

Benefits

• RRSP Matching of 5%
• Extended health and dental benefits after 600 hours
• 21 Days On / 7 Days Off Rotation
• Transportation provided from Winnipeg, Thompson, Flin Flon, or The Pas
• Referral bonus program

About the Company

Dexterra Group has been serving Canadian clients for over 75 years, supporting infrastructure and built assets to help clients achieve higher performance and productivity.