Guest Service Associate - Food & Beverage

Responsibilities

• Greet and escort guests to their tables
• Take food and beverage orders accurately
• Serve food and beverages promptly and professionally
• Maintain cleanliness and organization of the dining area
• Process payments and handle cash and credit transactions
• Upsell and promote food and beverage offerings
• Respond to guest inquiries and concerns
• Collaborate with kitchen staff for timely food preparation
• Adhere to food safety and hygiene standards (HACCP)
• Assist in opening and closing procedures

Requirements

• Minimum 1 year experience in hotel operations or F&B service
• Strong service-focused personality
• Ability to work in a fast-paced environment
• Knowledge of food and beverage service standards
• Understanding of HACCP standards
• Excellent English communication skills
• Basic math skills for financial transactions
• Proficiency in using POS systems
• Flexibility to work various shifts, including weekends and holidays

Preferred Qualifications

• Degree or diploma in Hospitality or Tourism Management
• Additional language skills

About the Company

Accor is a worldwide leader in hospitality, supporting employees to grow and learn every day while exploring limitless possibilities in the industry.