Posted a day ago
Guest Service Ambassador
ADAGIOGuest Service Ambassador
Requirements
Guest welcome and service, Guest problem solving, Hotel facilities knowledge, Payment procedure compliance, Local area awareness
Skills
Hospitalitycustomer service
About the role
Responsibilities
- Welcome guests with care, attention, and a personalized approach
- Anticipate guest needs and provide suitable solutions
- Support guest queries and resolve problems efficiently
- Promote the hotel image and loyalty program ALL
- Handle guest arrivals and departures in line with payment procedures
- Share information on hotel services, formalities, and local area attractions
Requirements
- Guest-facing hospitality experience
- Strong customer service and communication skills
- Knowledge of hotel facilities and services
- Ability to manage guest issues professionally
- Familiarity with payment and arrival/departure procedures
About the Company
Adagio Aparthotels offers serviced apartments designed for comfort and convenience. The Stratford London property includes spacious apartments, a gym, shared kitchen, mini market, and free Wi-Fi.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeGuest Service Ambassador
ADAGIO · London
