Guest Relations Specialist & Office Administration

Responsibilities

• Manage office administration including supply control, stationery replenishment, and equipment maintenance.
• Oversee corporate contracts with service providers such as catering and maintenance.
• Lead visitor management by greeting and guiding high-profile guests and VIPs to ensure a professional experience.
• Provide administrative support through document processing, filing, and drafting correspondence.
• Support the operations team with training coordination, project follow-ups, and customer satisfaction surveys.
• Maintain a clean, presentable, and professional office environment.

Requirements

• Must be an Emirati National with a family book.
• Proven experience in business customer service or personal customer service with business clients.
• Proficiency in Microsoft Office suite.
• Fluency in both English and Arabic (written and spoken).
• Strong organizational skills with high attention to detail and accuracy.
• Excellent communication skills and a proactive, problem-solving attitude.

Benefits

• Health insurance provided by a leading global medical insurance provider.
• Opportunities for career progression and growth through challenging projects.
• Employee engagement and wellness campaigns held throughout the year.
• Excellent learning and development opportunities.
• An inclusive, diverse, and professional working environment.

About the Company

Help AG is the cybersecurity arm of e& enterprise. Since 2004, Help AG has established itself as the Middle East's trusted IT security advisor, providing strategic consultancy and tailored information security solutions. As part of the e& group, we are a cybersecurity and digital transformation powerhouse dedicated to strengthening cyber defenses and safeguarding businesses.