Growth & Account Manager

Responsibilities

• Own customer success and revenue growth by improving customer experience and streamlining processes
• Onboard customers as a trusted product expert and business partner
• Partner cross-functionally with Support, Product, and Engineering to accelerate adoption and identify market opportunities
• Drive Net Revenue Retention (NRR) through expansion and renewal opportunities
• Lead strategic projects to drive growth and innovation

Requirements

• C2 German proficiency
• Experience in customer service or customer success with heavy customer-facing interaction
• Experience in a high-growth startup environment
• Technical background in (industrial) engineering or a top-tier business school degree
• Excellent communication abilities in German and English
• Resilient and driven mindset

Benefits

• Gym membership
• Coffee and regular team events
• MacBook
• Opportunities for personal and professional growth
• Vibrant, collaborative office culture

About the Company

At Reonic, we’re on a mission to simplify renewable technology with our AI operating system for renewable installers. Backed by top-tier investors and trusted by 3000+ business customers, we’re growing fast.