Group Director, Client Advice & Management

Responsibilities

• Act as the day-to-day client leader and advisor to motivate innovation
• Lead the team to deliver high-quality work and ensure client satisfaction
• Author client proposals, recommendations, and strategic points of view
• Manage client reporting, budgets, authorizations, and billing
• Coordinate between clients and internal Strategy, Design, and Partnership leads
• Manage client expectations, agency resources, and deadlines
• Deepen relationships with clients' partner agencies
• Apply a client lens to all products to ensure they meet business KPIs
• Educate leadership on client business, culture, and industry
• Partner with discipline leaders to provide team performance goals and career paths

Requirements

• Proven ability to develop professional relationships with clients and vendors
• Experience driving projects from conception to completion
• Project management experience
• Background in consulting, marketing, advertising, or integrated communications
• Strong leadership and presentation skills
• Strong commercial acumen

Preferred Qualifications

• 10+ years in integrated planning roles within media, publishing, or communications
• 6+ years of experience managing and developing multi-dimensional staff

Benefits

• Medical and dental coverage
• 401(k) plans
• Flex spending
• Life insurance and disability
• Employee discount and stock purchase programs
• Paid family benefits