Group Account Director

Responsibilities

• Lead the Absa portfolio as the senior day-to-day agency lead, translating client priorities into clear media actions and deliverables.
• Build and maintain trusted relationships with senior marketing stakeholders and agency partners.
• Provide strategic media direction, ensuring the team delivers data-led recommendations and adds value through performance marketing and ABM opportunities.
• Oversee account operations, including workflow management, client WIPs, and proactive identification of operational roadblocks.
• Manage media schedules and campaign delivery, ensuring alignment between client approvals, digital plans, and live campaign performance.
• Own financial hygiene for the business unit, including budget reconciliation, billing, forecasting, and commercial risk management.
• Lead, motivate, and develop a multi-disciplinary team of strategists, planners, and analysts.
• Drive high standards of reporting and insights, packaging complex performance data into actionable business recommendations.

Requirements

• 5 to 8+ years of experience in a media agency or complex integrated account management environment.
• Proven expertise in digital marketing with strong exposure to performance marketing, optimization, and account-based marketing (ABM).
• Extensive experience in client portfolio management and managing senior stakeholder relationships.
• Strong financial management skills, including experience with billing, forecasting, and budget tracking.
• Demonstrated experience in team leadership, including managing direct reports and career development.
• Ability to work effectively across multi-disciplinary teams including strategy, planning, buying, and AdOps.

Preferred Qualifications

• Experience working on financial services accounts or within large, matrixed client environments.
• A degree or diploma in Marketing, Media, Communications, Business, or Project Management.
• Relevant certifications in media, digital operations, analytics, or platform management.

About the Company

Starcom is the human experience company: we create experiences people love and actions brands need. As part of Publicis Groupe, a global leader in marketing, communication, and digital transformation, we leverage the "Power of One" to deliver industry-leading results through creativity, data, media, and technology.