Ground Operations Team Member

Responsibilities

• Schedule and conduct daily visits to monitor the performance of stores and collection points
• Train newly onboarded captains in accordance with operational standards
• Inspect captain waiting areas and workspaces to ensure compliance with safety and quality standards
• Monitor captain performance regarding on-time delivery, uniform compliance, and accurate form submission
• Conduct ground trips with captains to record performance and track daily delivery goals
• Report issues and areas for improvement regarding the delivery journey to responsible parties
• Document and report all captain-related issues to management

Requirements

• High school diploma or equivalent
• Diploma or certification in logistics, supply chain, or a related field preferred
• Basic computer literacy and experience with Microsoft Office
• Experience coordinating with drivers or captains and ensuring compliance with SOPs
• Knowledge of safety and security protocols in a logistics environment
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities

About the Company

Ananinja is a dynamic logistics and delivery provider focused on ensuring smooth, efficient daily operations and high-quality service standards across all locations.