Grooming Salon Manager

Responsibilities

• Oversee day-to-day grooming salon operations, including scheduling, inventory management, and staffing plans
• Recruit, hire, train, and supervise a team of grooming staff ranging from entry-level trainees to professionals
• Perform expert-level grooming services such as bathing, haircuts, styling, nail trimming, and ear cleaning
• Monitor salon performance metrics including revenue, customer satisfaction, and productivity
• Provide exceptional customer service by addressing inquiries and offering personalized grooming recommendations
• Ensure the safety and well-being of all pets in the salon by monitoring for discomfort or illness
• Maintain a clean and safe environment by disinfecting tools and adhering to hygiene and sanitation policies

Requirements

• 2 or more years of experience as a professional groomer or completion of a technical grooming training program
• Expert knowledge of various dog breeds, grooming standards, and common health issues
• Strong leadership skills with a desire to coach and develop team members
• Excellent verbal and written communication skills for interacting with pet parents and staff
• Ability to lift up to 30 pounds and stand for long periods of time
• Availability to work full-time (minimum 35 hours per week), including weekends, evenings, and holidays

Preferred Qualifications

• Previous experience in salon management or a related leadership role
• High-school diploma or GED

Benefits

• Competitive pay plus performance-based incentives and tips
• Medical, dental, and vision insurance
• 401k options
• Paid Time Off
• Petco employee discounts
• Access to professional development opportunities, such as Grooming Mentor or Instructor roles

About the Company

Petco is a leader in pet wellness, dedicated to helping pets live their best lives for over 60 years. With more than 1,500 stores across the U.S., Mexico, and Puerto Rico, we nurture the pet-human bond through expert services, trusted supplies, and a passionate team of pet lovers.