Grooming Salon Manager

Responsibilities

• Oversee day-to-day grooming salon operations, including scheduling, inventory management, and staffing plans
• Recruit, hire, train, and supervise a team of grooming staff ranging from entry-level trainees to professionals
• Perform expert-level grooming services such as bathing, haircuts, styling, nail trimming, and ear cleaning
• Monitor salon performance metrics including revenue, customer satisfaction, and productivity
• Provide exceptional customer service by addressing inquiries and offering professional grooming recommendations
• Ensure the safety and well-being of all pets in the salon by monitoring for discomfort or illness
• Maintain a clean and safe environment by disinfecting tools and adhering to hygiene and sanitation policies

Requirements

• 2+ years of experience as a professional groomer or completion of a technical grooming training program
• Strong leadership skills with experience in salon management or a related field preferred
• Expert knowledge of various dog breeds, grooming requirements, and common health issues
• Proficiency in breed-specific cuts, styling techniques, and grooming standards
• Strong verbal and written communication skills for interacting with pet parents and team members
• Ability to work full-time (minimum 35 hours per week), including weekends, evenings, and holidays

Benefits

• Competitive pay plus performance-based incentives and tips
• $500 Sign-On Bonus (paid after 90 days) and $1000 Retention Bonus (paid after 1 year)
• Medical, dental, and vision insurance
• 401k and Paid Time Off
• Petco employee discounts
• Access to all necessary professional supplies and state-of-the-art equipment
• Career development opportunities, including Grooming Mentor and Instructor roles

About the Company

Petco is a leader in pet wellness, dedicated to helping pets live their best lives. With over 60 years of experience, we nurture the pet-human bond through products, services, and expert support in more than 1,500 stores across the U.S., Mexico, and Puerto Rico.