Groom

About the Company

Empiria Group owns, manages, and operates a distinctive collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels™ by Marriott International, located in some of Greece’s most iconic destinations: Santorini, Paros, and the Peloponnese.

Responsibilities

• Assist guests with luggage during arrival and departure
• Escort guests to their rooms and provide information about hotel facilities
• Respond to guest inquiries and offer local recommendations
• Deliver messages, packages, and in-room amenities promptly
• Safely store guest luggage in designated areas
• Maintain a clean and organized bell desk and luggage storage area
• Coordinate with Front Desk and other departments to meet guest needs
• Monitor transportation schedules and assist with travel arrangements
• Provide attentive and courteous customer service

Requirements

• Minimum 2 years of experience in 5-star hotels or high-volume luxury environments
• Excellent command of the English language
• Strong communication and interpersonal skills
• Ability to be flexible and adaptable to operational situations
• Passion for high standards of guest service

Benefits

• Staff accommodation with Wi-Fi and air conditioning
• Half-board meal plan (Breakfast & Lunch)
• Continuous training and development opportunities
• Career growth opportunities within Empiria Group and Marriott International properties