Grocer Associate, Team Lead

Responsibilities

• Actively engage with customers, answering product inquiries and providing tailored recommendations
• Open and close the store and assist in the ordering and receiving of goods
• Process all orders in the POS system with speed and accuracy
• Monitor and maintain inventory levels, ensuring stock is replenished and shelves are faced
• Pack orders for pickup, delivery, and in-store shopping with care
• Clean, sanitize, and organize the store to maintain a safe and beautiful environment
• Embody and champion Flow’s brand values in all interactions with customers and colleagues
• Lift, carry, push, pull, and place objects weighing up to 50 pounds

Requirements

• Experience in grocery, food & beverage, hospitality, or retail
• Knowledge of safety, sanitation, and food handling procedures
• Ability to manage multiple tasks simultaneously in a high-speed environment
• Schedule flexibility for rotating shifts between 7:00 am and 9:00 pm
• Strong communication and problem-solving skills

Preferred Qualifications

• Experience with new store openings or systems implementation
• Experience in developing company culture within a retail setting
• A deep interest in wellness trends and environmental initiatives

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance
• Paid time off and paid holidays
• 401(k) retirement plan and HSA-compatible plan options
• Weekly catered lunches and wellness classes
• Employee discounts on Flow hotel stays, grocer products, and merchandise

About the Company

Flow is reimagining what it means to live, work, and connect. We are a brand, technology platform, and operations ecosystem spanning condominiums, hotels, and multifamily residences. Our mission is to create vibrant, human-centered communities where life, work, creativity, and play come together. Flow Grocer is our neighborhood store focused on thoughtful, local, and "better for you" products.