Graduate Student Experience Advisor

Responsibilities

• Design, implement, and deliver graduate student success initiatives to support retention, progression, and graduation.
• Advise undergraduates pursuing Accelerated Dual Degree pathways and manage their transition to graduate faculty advisors.
• Plan community-building events in collaboration with the Career Center, Student Experience and Belonging, and the University Counseling Center.
• Run and interpret reports to track student progress in collaboration with the Registrar’s Office.
• Facilitate onboarding for new graduate students, including Graduate Assistant orientation and online orientation programs.
• Supervise and mentor student workers and oversee the Graduate Assistant program process.
• Serve as an advisor to the Graduate Student Association and maintain the Graduate School Advising Handbook.

Requirements

• Master's degree in counseling, student affairs, higher education, or a related field.
• Minimum of 3 years of experience working with students in a higher education setting.
• Strong oral and written communication skills, including public presentation abilities.
• Proven ability to engage in data-informed decision-making.
• Strong project management skills with the ability to prioritize multiple deadlines independently.
• Ability to work collaboratively with students, faculty, and staff across the university.

Preferred Qualifications

• Direct experience as an academic advisor or success coach.
• Experience developing new and innovative programming.
• Proficiency with Slate, Canvas, or other data and learning management systems.
• Evidence of commitment to the Jesuit mission in higher education.

Benefits

• Competitive salary ranging from $45,000 – $55,000 based on experience.
• Health and dental insurance options.
• Paid vacation, personal, sick, and mission time.
• 403(b) retirement plan and life insurance.
• Tuition remission benefits for employees, spouses, and children.

About the Company

John Carroll University is a private, Jesuit Catholic university located in University Heights, Ohio. Dedicated to developing leaders with knowledge and character, the university offers a wide range of academic programs across the arts, sciences, and business, serving both undergraduate and graduate students.