Graduate Program Coordinator

Responsibilities

• Support the day-to-day academic operations of the Master of Information (MI) and Master of Museum Studies (MMSt) programs.
• Coordinate the preparation and distribution of program and course materials.
• Provide detailed information to students and faculty regarding program eligibility, procedures, policies, and deadlines.
• Analyze service delivery and internal processes to recommend and implement improvements.
• Coordinate accreditation and program audit processes.
• Serve as a resource for job-related guidance and assist with strategic initiatives and projects.
• Maintain workflows and advise faculty members on appropriate academic guidelines.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Minimum of four years of recent experience in academic program administration within a post-secondary environment.
• Proven experience working with Program Directors regarding admissions, registration, and degree requirements.
• Solid knowledge of academic policies, including admissions, petitions, and registrarial roles.
• Proficiency in student information systems such as ROSI, Quercus, eMarks, or similar platforms.
• Advanced computer skills, specifically with Microsoft Office suite (Word, Excel, Outlook) and SharePoint.
• Strong organizational, time management, and project management skills.
• Excellent written and verbal communication skills with the ability to interact effectively with diverse stakeholders.

About the Company

The Faculty of Information at the University of Toronto is a research-led institution dedicated to educating the next generation of leaders in information scholarship and professions. Consistently ranked among the top global programs, the Faculty integrates expertise from engineering, computer science, and the humanities to study the complex relationships between information, technology, and people.