Graduate Assistant - Student Accounts & Student Payroll

Responsibilities

• Support Student Accounts by processing payments, posting adjustments, and reconciling accounts
• Assist with billing operations for tuition, fees, and miscellaneous charges
• Respond to student and parent inquiries via email, phone, or in person with professionalism
• Support Student Payroll by assisting with timecard verification, data entry, and file reviews
• Ensure compliance with university payroll policies and federal/state labor laws
• Maintain strict confidentiality of all student financial records in compliance with FERPA
• Provide front-line customer service to students, faculty, and staff
• Assist with office operations including filing, scanning, and data entry

Requirements

• Must be enrolled as a graduate student at Lewis University in good academic standing
• Strong attention to detail and high level of accuracy
• Excellent organizational and communication skills
• Familiarity with Microsoft Office (Excel, Word, Email, Teams)
• Ability to maintain confidentiality and handle sensitive financial information
• Ability to work independently and collaboratively within a team

Preferred Qualifications

• Pursuing a degree in Accounting, Finance, or Business Administration
• Prior experience in customer service, cash handling, or administrative support

Benefits

• $7,000 annual stipend
• 75% tuition waiver