Graduate Advisor & Records Coordination Specialist

Responsibilities

• Provide comprehensive academic advising to graduate students regarding academic planning, course selection, and degree completion
• Coordinate student records, registration processes, and electronic workflows within the Academic Advising & Registration Office
• Design, build, and maintain electronic forms and automated workflows using platforms such as Softdocs, Google, and DocuSign
• Manage targeted student communication campaigns via email, text messaging, and other digital engagement platforms
• Maintain accurate student records and ensure strict compliance with FERPA and institutional policies
• Monitor academic progress and conduct proactive outreach to at-risk or probationary students to develop success plans
• Serve as a functional resource for advising and registration systems, collaborating with IT on system enhancements and testing
• Support graduation clearance processes, including degree audits and the review of transfer credit evaluations

Requirements

• Bachelor’s degree from an accredited institution
• 5+ years of experience in academic advising, student services, or higher education administration
• Proficiency with Student Information Systems (SIS) and records management tools
• Experience with Ellucian Colleague and Ellucian Self-Service/Degree Audit systems
• Strong proficiency in MS Office (Word, Excel) and Google Suite
• Demonstrated experience building/managing electronic forms and administrative workflows
• Thorough understanding of FERPA and higher education compliance standards
• Excellent written and verbal communication skills with the ability to work diplomatically with faculty and students

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs, Counseling, or a related field
• Direct experience advising graduate-level student populations
• Familiarity with WordPress and digital student communication tools
• Experience advising international student populations

About the Company

The College for Creative Studies (CCS) is a nonprofit, private college located in midtown Detroit. CCS provides students with the tools needed for successful careers in the dynamic and growing creative industries, fostering excellence in art and design.