Graduate Admission Counselor

Responsibilities

• Shepherd prospective students from initial inquiry through matriculation and orientation for graduate programs in Science, Communication, Education, and the Humanities.
• Serve as the primary recruitment lead and event coordinator for College of Arts and Sciences graduate programs.
• Coordinate and execute targeted admission events, including Open Houses and Admitted Student Receptions.
• Attend recruitment fairs, graduate school showcases, and corporate visits to build the prospect pipeline.
• Streamline student visits by managing scheduling for rooms, faculty, and campus tours.
• Collaborate with faculty to develop new admissions pipelines and expand student diversity.
• Manage data entry and categorization of applications and academic transcripts within the CRM system.
• Draft and edit content for graduate enrollment communication flows.

Requirements

• Bachelor’s degree in a relevant academic or professional field.
• Minimum of one year of experience working with students in a higher education setting.
• Excellent written and verbal communication skills.
• Strong time management skills with the ability to prioritize workflow and meet deadlines.
• Proven ability to provide high-level customer service to faculty, staff, and students.
• Ability to maintain positive working relationships with internal and external stakeholders.
• Commitment to diversity, equity, and inclusion.

Preferred Qualifications

• Bachelor’s degree in marketing, communication, higher education, or a related field.
• 2-3 years of experience in admissions, enrollment, or school counseling.
• Demonstrated ability to articulate the value of a graduate degree.

Benefits

• Health and dental insurance options.
• Paid vacation, personal, sick, and mission time.
• 403(b) retirement plan and life insurance.
• Tuition remission benefits for employees, spouses, and children.

About the Company

John Carroll University is a private, coeducational, Jesuit Catholic university located in University Heights, Ohio. Dedicated to developing leaders through knowledge and character, the University offers a wide range of academic programs and maintains a strong reputation for excellence in the Midwest.