Grad Student Support 3

Responsibilities

• Provide front-line assistance to current and prospective graduate students regarding program policies, admissions, and complex issues.
• Coordinate all aspects of graduate program admissions, including transcript evaluation, computing averages, and processing offers via online systems.
• Manage award administration, including the distribution of application materials and ensuring students receive scholarships.
• Coordinate MA and PhD thesis defenses and Comprehensive Exam preparations, including facility scheduling.
• Oversee student appointments, including onboarding, mandatory training compliance, and processing via WorkDay.
• Perform departmental administrative tasks such as acting as a timekeeper, reconciling credit card purchases, and managing office supplies.
• Maintain departmental records, email lists, and telephone directories in accordance with university retention schedules.

Requirements

• High School graduation.
• Two-year post-secondary diploma.
• 3 years of related administrative or student support experience.
• Advanced proficiency in MS Word and MS Excel.
• Commitment to enhancing awareness and skills related to equity, diversity, and inclusion.

Preferred Qualifications

• Ability to interpret and apply complex legislation, policies, and technical information.
• Strong attention to detail and ability to manage multiple competing priorities.
• Excellent written and verbal communication skills for composing professional correspondence and reports.
• Proven ability to resolve client complaints and contentious issues with tact, discretion, and sound judgment.
• Experience working effectively with minimal supervision in a diverse environment.

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. We are committed to attracting and sustaining a diverse workforce to achieve excellence in research, innovation, and learning.